Fitness Management Platform For a European Small Business

A fitness program will only be complete when the activity of both trainers as well as trainees can be logged in easily. Our client wanted to fulfil this gap by enabling the management of both gym trainers as well as gym members.

The product is an app and website exclusively targeted to the European market. The website is built for gyms that wish to keep track of their gym trainers and members. It allows the users to pick from a number of different trainers and different kinds of sessions. Some options include an introductory session, a personal trainer, a starter pack, and more.

One of the challenges faced by us revolved around the cancellations made by not just the customers but also the gym trainers. Some of the other challenges include the non-payment of the customer’s gym membership. In this case, the customer’s gym membership is put on hold, and no more sessions will be assigned to the customer in the following month.

You can pick a specific time for your session and also the gym branch you want to go to. A gym trainer is then assigned to the customer depending on their selected slot. Not only can the customer decide what time they want their session to take place, but also the duration of the session. The customers can pay using a credit card and also have the option of freezing their gym membership from 2 to 8 weeks.

The app is available both on Android as well as iOS. Building a mobile-first solution helped in keeping pace with the high-energy environment of the fitness business where most of the stakeholders are always away from large-screen computing devices hence solution gained very encouraging adoption from all the stakeholders.

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